We have an application on the App Store which is featured on the front page on some app stores using the promotional app banner. We did a rebranding recently and we would like to update the promotional artwork to reflect the current brand. Unfortunetaly there is no such option. Tried to contact via the itunes connect contact form without success. Any suggestions from anyone that has been in a similar situation?
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Since today I am unable to access our enterprise portal (certificates, etc). When I login in in developer.apple.com I only see one team (the app store account) while the Enterprise team is totally missing. I can see the enterprise team in App Store Connect users list but this does not provide access to Certificates etc.
Automatic singing does not seem to work in the last 4 days. My app has different appid and teamid and when trying to run, archive, or submit it gives me an error that no team with this teamid was found (the error mentions the AppID prefix which is not the team id of course). My app is using Keychain so changing the app prefix is not an option. Turning signing to manual and creating all the appropriate provisining profiles through the portal works fine but it is a hard option for a team with 30 developers!